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Privacy
Policy

ZColor (hereinafter referred to as the “Company”) values your personal information and complies with applicable privacy laws and regulations. This Privacy Policy explains how we collect, use, and protect your personal information, and what rights you have regarding your data.

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1. Purpose of Collecting and Using Personal Information

We collect personal information for the following purposes:

  • Appointment Management
    To schedule, confirm, and manage service bookings.

  • Service Provision
    To provide color analysis, skin care, makeup services, styling consultations, and shopping or wedding-related consultations.

  • Identity Verification and Customer Support
    To verify customer identity when booking or consulting, handle customer inquiries, and provide service-related notifications.

  • Marketing and Service Improvement (Optional)
    To analyze service usage trends and improve customer experience. However, any photographs showing your face or appearance will never be used for marketing without your explicit consent.

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2. Information Collected and Collection Methods

A. Collected Information

  • When booking or inquiring: Name, phone number, email, date of birth, gender, preferred services, and consultation details.

  • For certain services: Facial photos for color analysis, skin condition, styling or makeup recommendations.

  • Service usage data: Appointment history, inquiry records, payment status (if applicable), and feedback.

  • Automatically collected: Website visit logs, cookies, IP address.

B. Collection Methods

  • Through our website, online forms, direct consultation, phone, email, or messaging platforms (e.g., KakaoTalk, Instagram DM).

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3. Retention and Use Period

  • Personal information is retained only for the duration necessary to fulfill the stated purposes.

  • After the service is completed, and unless required by law, data will be stored for a maximum of 90 days, after which it will be securely deleted.

  • If a legal or financial dispute arises, data may be retained until the issue is resolved.

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4. Destruction of Personal Information

Once the retention period expires, personal information is destroyed as follows:

  • Electronic files: Permanently deleted using secure data wiping tools.

  • Paper records: Shredded or incinerated.

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5. Disclosure of Personal Information to Third Parties

We do not disclose your personal information to any third parties unless:

  • You have given prior consent.

  • It is required by law or a government authority.

  • It is necessary for payment processing (e.g., card companies).

  • The data has been pseudonymized for statistical or research purposes.

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6. Consent to Sensitive Information

If sensitive personal data (e.g., facial images) is collected, we will obtain separate explicit consent in accordance with relevant privacy laws. You may refuse to provide this data, but some services may be limited as a result.

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7. Your Rights

You have the right to:

  • Access or correct your personal information.

  • Withdraw your consent and request deletion.

  • Refuse marketing communications.
    To exercise your rights, please contact us via the information below.

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8. Cookies and Tracking Tools

Our website may use cookies to improve user experience.
You can choose to allow, reject, or get notified about cookies through your browser settings.

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9. Security Measures

We apply appropriate technical and organizational security measures, including:

  • Access restrictions on customer information

  • Regular staff training

  • Secure storage of consultation forms and digital images

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10. Contact Information

If you have any questions or concerns regarding your personal information, please contact us:
Email: zcoloroffical@gmail.com
Address: 4750 Yonge St, North York, ON M2N 5M6

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